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Privacy Policy

Privacy Policy

Kindly review this privacy policy thoroughly. By accessing or using the website, you consent to be bound by the terms outlined herein and all terms incorporated by reference. If you disagree with any of these terms, please refrain from using the website.


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Privacy Policy for Phoenix Pharmex

1. Purpose :

1.1.This privacy policy (“Privacy Policy”) pertains to the utilization of the domain cancermedicine.in/, an online platform (“Website”). These are owned and operated by. a company duly incorporated under the provisions of the Companies Act, with its registered address CS 40, 2nd floor, Metro Plaza, Netivali,Kalyan East - 421306 Near Metro Mall. (“Phoenix Pharmex” or “We” or “Us” or “Our” or “Company”).

1.2.The use of cancermedicine.in is restricted to natural persons who have accepted the Terms of Use and Privacy Policy after completing the necessary registration process, as determined by Phoenix Pharmex, in accordance with its procedures. These Terms of Use, when combined with the Privacy Policy, govern your purchase and usage of products and services from cancermedicine.in, constituting a legally binding agreement between you (“You” or “Your” or “Customer” or “User” or “Caregiver”) and Phoenix Pharmex.

1.3.We have implemented reasonable security practices and procedures in line with the protection requirements of the information assets and the nature of our business. While we strive to provide security that aligns with industry standards, it's important to note that due to the inherent vulnerabilities of the internet, we cannot guarantee complete security for all information transmitted to us by you.

1.4.This Privacy Policy is applicable to the use of the Website by all users. As a condition for accessing and using the Website and other services provided by cancermedicine.in., users are required to accept this Privacy Policy. It is essential for every user to thoroughly read and comprehend the outlined provisions before submitting any Sensitive Personal Data or Information to cancermedicine.in.. Failure to do so requires users to leave the Website immediately.

1.5.This Privacy Policy comes into effect as of April 1, 2021.

1.6.Our Privacy Policy governs any information you furnish to , cancermedicine.in.

2. User Consent:

2.1.By accessing the Website and providing any information to, cancermedicine.in, or utilizing the products and services offered by the Website, you hereby acknowledge and agree to be bound by the terms outlined in this Privacy Policy.

2.2.In the course of delivering our services to you, we may find it necessary to send routine communications, such as order transaction emails and other administrative messages, through email and notifications posted on the Website or via alternative means, including text and other messaging formats. While our primary mode of communication is through email, it is essential to note that, as required, you consent to receiving phone calls, SMS, and WhatsApp messages related to your orders/requests on , cancermedicine.in.

2.3.Periodically, we may send emails featuring information about new products, special offers, or other noteworthy updates that you may find interesting and beneficial. Should you prefer not to receive promotional information from us, you have the option to opt out of receiving promotional e-newsletters from , cancermedicine.in at any time. To unsubscribe from our e-newsletters, please follow the directions included in the respective e-newsletter.

2.4. It is essential to furnish accurate and current personal information to facilitate effective communication regarding your order on, cancermedicine.in.We cannot be held responsible for any discrepancies arising from inaccurate information provided by you, potentially impacting your shopping experience on our Website.

2.5. Should you wish to access, update, modify, or delete any of your account , cancermedicine.in you can accomplish this by selecting the "My Profile" tab. From there, you can review and make changes to your sensitive personal information as desired.

2.6. In the future, cancermedicine.in may seek additional optional information from you to enhance the customization of the Website, providing a more personalized experience for our users. may seek additional optional information from you to enhance the customization of the Website, providing a more personalized experience for our users.

3. Personal Information Collected by cancermedicine.in:


3.1. Your personally identifiable information is not collected automatically.

3.2. We collect information from you in the following scenarios:

1. If you are a new user, during the registration/account creation process, order placement, or when uploading a medical prescription at cancermedicine.in.
2. As an existing customer, when updating your profile on cancermedicine.in.
3. When subscribing to e-newsletters at cancermedicine.in.
4. Through participation in the Refer & Earn program, Contact Us, or testimonial submission at cancermedicine.in

4. Personal Information Collected by cancermedicine.in:

1. Name
2. User ID
3. Email address
4. Billing/Shipping Address (including country and ZIP/ postal code)
5. Phone number
6. Password chosen by User
7. Other details as You may volunteer

4.4. When you explore our website, we may automatically receive technical details about your computer/device. This information encompasses your IP address, computer operating system, time zone, browser type, and browser plug-in details, as dictated by the communication protocol settings on the Internet.

4.5. cancermedicine.in may also gather and maintain information concerning the User’s browsing history, which includes details such as the URL of the site the User visited prior to arriving at our website. This encompasses the Internet Protocol (IP) address of each User's computer (or the proxy server used to access the World Wide Web), the User's computer operating system, the type of web browser employed by the User, and the name of the User's Internet Service Provider (ISP). Temporary cookies are utilized by the Website to store specific data (excluding Sensitive Personal Data or Information). This data is utilized by cancermedicine.in and its service providers for the technical administration of the Website, research and development, as well as User administration.

4.6. As you navigate through our Website, we may gather data on the pages you've visited, the web addresses you came from or clicked through to, the duration spent on specific pages, download errors, and page response times. This information is instrumental in analyzing customer trends and preferences, contributing to the enhancement of our services.

5 .Potential Uses of Your Information

5.1. cancermedicine.in will keep user information only as long as necessary to deliver its services to users. The collected information may be utilized for diverse business and regulatory objectives, including but not limited to the following:

1. Registration of the User on the Website
2. Processing the User’s orders / requests and provision of services by the cancermedicine.in or its affiliates or other third party service providers (including provision of safe services)
3. Completing transactions with Users effectively and billing for the products/ services provided
4. Technical administration and customization of Website
5. Ensuring that the Website content is presented to the Users in an effective manner
6. Delivery of personalized information and target advertisements to the User
7. Improvement of Services, features and functionality of the Website
8. Research and development and for User administration (including conducting user surveys)
9. Non-personally identifiable information, exclusively owned by cancermedicine.in may be used in an aggregated or non-personally identifiable form for internal research, statistical analysis and business intelligence purposes including those for the purposes of determining the number of visitors and transactional details, and cancermedicine.in may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates
10. Dealing with requests, enquiries, complaints or disputes and other customer care related activities including those arising out of the Users’ request of the Services and all other general administrative and business purposes
11. In case of any contests conducted by cancermedicine.in in which the User participates, the User Information may be used for prize fulfilment and other aspects of any contest or similar offering
12. Communicate any changes in our services or this Privacy Policy or the Terms of Use to the Users
13. Verification of identity of Users and perform checks to prevent frauds and
14. Investigating, enforcing, resolving disputes and applying our Terms of Use and Privacy Policy, either ourselves or through third party service providers.

6. With Whom We Share Your Information:

6.1. Protection of Personally Identifiable Information: We do not trade, rent, or exchange any personally identifiable information you provide to us through this Website for commercial purposes. However, we collaborate with trusted online payment service partners for payment processing and authorization services (such as net banking or credit/debit card validation). By utilizing cancermedicine.in services, you implicitly consent to the collection and transfer of your information to our payment service partner websites and third-party service providers.

6.2. Business Transactions and Information Transfer: As our business evolves, it is conceivable that we may sell or acquire other businesses or assets. In such instances, user/customer information is typically among the transferred business assets. Therefore, if cancermedicine.in, or a substantial portion of our assets, is acquired by a third party, user/customer information may be transferred as part of the assets. In such cases, cancermedicine.in would strive to ensure that the acquiring party adheres to the practices outlined in this Privacy Policy to the extent possible. You acknowledge the possibility of such transfers, and any acquiring entity of cancermedicine.in would be expected to handle your personal information in accordance with this Privacy Policy.

7. Security Assurance:

7.1. Safeguarding Your Personal Information: We assure the security of all your personal information with us. cancermedicine.in takes meticulous precautions to shield our users' personal information from unauthorized access, misuse, disclosure, or unauthorized modifications. Employing the latest industry-standard security technology and procedures, we have implemented measures to prevent unauthorized access. Your personal information is encrypted and secured with [encryption details] software, ensuring the protection of all inputted information. We store your personally identifiable information on computer servers located in a secure environment. While we have undertaken significant measures to safeguard your personally identifiable information, it's important to note that no company, including our Website.can completely eliminate security risks associated with personal information. By using our services, you acknowledge that cancermedicine.in is not liable for any intercepted information sent via the internet. Consequently, you release us from any and all claims arising from or related to the unauthorized use of intercepted information

Contact Information

Please contact Phoenix Pharmex with any questions or comments about this Policy, your information, our third-party disclosure practices, or your consent choices.

Phoenix Pharmex
CS 48, 2nd floor, Metro Plaza,
Netivali Kalyan East - 421306,
Near Metro Mall.
Telephone: +91 8108107520
Email: info@phoenixpharmex.com

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