Terms and Conditions Before utilizing this online platform, carefully review the terms and conditions. By accessing this internet-based platform, you commit to being legally bound by all the stipulated terms and those incorporated by reference. Should you disagree with any of the terms and conditions, refrain from using this platform.
In accordance with the Information Technology Act, 2000, this document is an electronic record and, being generated by a computer system, it does not necessitate any physical or digital signatures.
This document is released in compliance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which mandates the publication of rules and regulations, privacy policy, and Terms of Use for accessing or using cancermedicine.in/ or the application 'PhoenixPharmex'.
1.1. Your interaction with the Website, transactions conducted on the platform, and the utilization of services hosted or remotely managed through the Website are governed by the ensuing terms and conditions ("Terms of Use"). These Terms of Use, in conjunction with the Privacy Policy, collectively constitute a legally binding agreement regulating your purchase and use of products and services from cancermedicine.in, a fully licensed pharmacy.
2.1. To access specific functionalities on the Website, utilize services, or engage in transactions, it is imperative to establish/register an account with cancermedicine.in ("cancermedicine.in Account" or "Account") following the prescribed procedure as outlined by cancermedicine.in for this purpose.
2.2. As a part of the registration process, cancermedicine.in may collect the following information from You and all of Your registration information collected in this regard are protected by our Privacy Policy.
1. Name
2. User ID
3. Email address
4. Billing/Shipping Address (including country and ZIP/ postal code)
5. Phone number
6. Password chosen by User
7. Other details as You may volunteer
2.3. The registration on or access/use of the Website is exclusively open to natural persons, excluding those deemed 'incompetent to contract' under the Indian Contract Act of 1872. Eligibility is restricted to individuals who have reached the age of 'majority' and possess the capacity to fully comprehend and comply with the terms, conditions, obligations, affirmations, representations, and warranties outlined in these Terms of Use. Consequently, individuals such as minors, un-discharged insolvents, etc., are ineligible to register or access/use the Website. By registering, accessing, or using the Website, you affirm your acceptance of these Terms of Use and warrant to cancermedicine.in that you are 'competent to contract' under the Indian Contract Act of 1872. You further assert that you have the right, authority, and capacity to use the Website and agree to abide by these Terms of Use
2.4. A registered User ID is intended for the exclusive use of the individual whose details are provided, and cancermedicine.in does not permit the sharing of a single login/registration User ID among multiple individuals. However, a registered user, also serving as a parent or legal guardian of someone 'incompetent to contract,' such as minors or individuals with unsound minds, is authorized to access and use the Website for the purpose of procuring services on behalf of such individuals. This authorization is contingent upon the parent or legal guardian being competent under the Indian Contract Act of 1872, possessing the capacity to fully comprehend and comply with the terms, conditions, obligations, affirmations, representations, and warranties outlined in these Terms of Use. Organizations, companies, and businesses are not permitted to become registered members on the Website or use the Website through individual members.
3.1. The utilization of your personally identifiable information aligns with our commitment to privacy, as outlined in our Privacy Policy. For insights into our procedures regarding the collection, usage, and disclosure of your personally identifiable information, please consult our Privacy Policy. It governs your interactions with the cancermedicine.in Website.
3.2. Recognizing the paramount significance of the information you provide, we prioritize its conscientious and judicious use. This commitment underscores our dedicated efforts to handle your information with care and prudence.
4.1. By engaging with the Website, it is inferred that you have granted consent to receive calls, auto-dialled and/or pre-recorded messages or calls from us at any time, using the telephone number you provided for the use of this Website, in accordance with the Privacy Policy. This encompasses communication through information acquired from other parties and contacting other parties using the information you provide to us. By utilizing this Website, whether you've placed orders, signed up, or submitted personal details through our forms, you also grant consent to receive transactional and/or promotional emails/Whatsapp/SMSs from us whenever we deem appropriate. This consent for contact includes purposes such as clarification calls, marketing, and promotional calls. If you wish to cease communication, you can notify us by sending an email to info@phoenixpharmex.com.
4.2. You may also receive communications from service providers with whom we have contracted to fulfill our rights, duties, and obligations under other agreements, contracts, and policies we adhere to. Such communication will only occur in pursuit of the respective contracts, agreements, and/or policies.
5.1. When you make an online order at cancermedicine.in, rest assured that all your transactions are safeguarded. To enhance privacy and ensure a high level of security for all your information, your personal details undergo encryption using 256-bit Secure Sockets Layer (SSL) encryption technology before being transmitted over the internet.
6.1. Irrespective of any other provisions within these Terms of Use, the presentation of drugs and other pharmaceutical products on the Website serves as an 'invitation to offer for sale' and not as an 'offer for sale.' When you place an order, it constitutes an offer, and acceptance of the offer occurs only after the validation/verification of the prescription and confirmation of available stock. cancermedicine.in holds the authority to accept or decline any order at its absolute discretion.
6.2. You acknowledge and agree that all drugs and medications will be dispensed by a registered pharmacist at cancermedicine.in and/or its affiliates. In instances where the prescribed drugs or medications are unavailable with cancermedicine.in, the platform reserves the right to redirect such orders to its affiliates or other third-party service providers, and your consent to such redirection is assumed.
7.1. The utilization of this Website is provided at no cost, encompassing the usage of specific services offered by the Website. There are no charges imposed by cancermedicine.in for accessing or browsing the Website. It is important to note that the no-charge policy may be revised at the discretion of the Company.
7.2. In the context of this section, "Buyer" refers to any user opting to utilize the services provided on the Website, while "Seller" designates the Company/cancermedicine.in and its Website.8.1. PhoenixPharmex will initiate a full refund under the following circumstances:
a. You have received a defective item.
b. The ordered item(s) is lost or damaged during transit.
c. The ordered item(s) has surpassed its expiry date.
8.2. The method of refund may vary based on the circumstances. If the refund is processed via Credit/Debit Card or Net Banking, please allow 7 to 10 working days for the credit to reflect in your account. Although we regret any inconvenience caused by this timeframe, it's important to note that the bank's policy dictates the refund timing, and we have no control over it. If the refund is through wallets, credit should be available within 24 hours.
9.1. The right to amend these Terms of Service at any time without prior notice is reserved at our discretion. Users will be notified of such changes solely through modifications to this Terms of Use. Your ongoing use of the Website following the publication of any revised Terms of Use indicates your acceptance and commitment to abide by such alterations. The use of this Website before this Terms of Use was posted will be governed by the Terms of Use applicable at that time.
9.2. We retain the authority to alter, suspend, discontinue, or limit the use of any part, including the availability of any segment of the Website or its content, at any time without notice or liability. Access to the Website may be denied to any individual or user at any time and for any reason. Furthermore, we reserve the right to transfer rights and obligations under this Agreement to any affiliate, subsidiary, business unit, or any of their affiliated companies or divisions, or any entity that acquires us or any of our assets, at any time.
10.1. For any grievances, comments, questions, or suggestions regarding our services, please reach out to our customer service at cancermedicine.in. If you have inquiries related to cancermedicine.in, the Website, these Terms of Use, or any matters concerning the aforementioned, you can contact cancermedicine.in through the following email address – info@phoenixpharmex.com